@import "https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap";
@layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,:before,:after,::backdrop{--tw-rotate-x:initial;--tw-rotate-y:initial;--tw-rotate-z:initial;--tw-skew-x:initial;--tw-skew-y:initial;--tw-border-style:solid;--tw-ordinal:initial;--tw-slashed-zero:initial;--tw-numeric-figure:initial;--tw-numeric-spacing:initial;--tw-numeric-fraction:initial;--tw-shadow:0 0 #0000;--tw-shadow-color:initial;--tw-shadow-alpha:100%;--tw-inset-shadow:0 0 #0000;--tw-inset-shadow-color:initial;--tw-inset-shadow-alpha:100%;--tw-ring-color:initial;--tw-ring-shadow:0 0 #0000;--tw-inset-ring-color:initial;--tw-inset-ring-shadow:0 0 #0000;--tw-ring-inset:initial;--tw-ring-offset-width:0px;--tw-ring-offset-color:#fff;--tw-ring-offset-shadow:0 0 #0000;--tw-outline-style:solid;--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial}}}@layer theme{:root,:host{--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--color-black:#000;--spacing:.25rem;--default-transition-duration:.15s;--default-transition-timing-function:cubic-bezier(.4, 0, .2, 1);--default-font-family:"Inter", system-ui, -apple-system, sans-serif;--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 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components;@layer utilities{.visible{visibility:visible}.absolute{position:absolute}.fixed{position:fixed}.relative{position:relative}.static{position:static}.inset-0{inset:calc(var(--spacing) * 0)}.z-30{z-index:30}.block{display:block}.flex{display:flex}.grid{display:grid}.hidden{display:none}.inline-block{display:inline-block}.table{display:table}.transform{transform:var(--tw-rotate-x,) var(--tw-rotate-y,) var(--tw-rotate-z,) var(--tw-skew-x,) var(--tw-skew-y,)}.resize{resize:both}.border{border-style:var(--tw-border-style);border-width:1px}.bg-black\/30{background-color:#0000004d}@supports (color:color-mix(in lab, red, red)){.bg-black\/30{background-color:color-mix(in oklab, var(--color-black) 30%, transparent)}}.capitalize{text-transform:capitalize}.uppercase{text-transform:uppercase}.italic{font-style:italic}.tabular-nums{--tw-numeric-spacing:tabular-nums;font-variant-numeric:var(--tw-ordinal,) var(--tw-slashed-zero,) var(--tw-numeric-figure,) var(--tw-numeric-spacing,) var(--tw-numeric-fraction,)}.ring{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(1px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow)}.outline{outline-style:var(--tw-outline-style);outline-width:1px}.filter{filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) 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(min-width:48rem){.md\:hidden{display:none}}}:root{--background:#0f211f;--foreground:#e8f0ee;--sidebar-bg:#122a27;--sidebar-text:#e8f0ee;--sidebar-active:#1f4139;--sidebar-hover:#ffffff0f;--header-bg:#122a27;--header-border:#1a3b36;--card-bg:#122a27;--card-border:#1a3b36;--muted:#9ebab4;--muted-light:#b8d6d0;--whatsapp:#22c55e;--whatsapp-bg:#22c55e26;--hostaway:#f97316;--hostaway-bg:#f9731626;--status-open:#9ebab4;--status-open-bg:#88a6a026;--status-escalated:#ef4444;--status-escalated-bg:#ef444426;--status-ai-paused:#eab308;--status-ai-paused-bg:#eab30826;--status-resolved:#22c55e;--status-resolved-bg:#22c55e26;--bubble-guest-bg:#1a3b36;--bubble-guest-border:#2b574d;--bubble-ai-bg:#1f4139;--bubble-ai-border:#326b5d;--bubble-staff-bg:#2b5a4f;--bubble-staff-text:#fff}*{box-sizing:border-box}body{background:var(--background);color:var(--foreground);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-family:Inter,system-ui,-apple-system,sans-serif}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:#d4d4d8;border-radius:999px}::-webkit-scrollbar-thumb:hover{background:#a1a1aa}.dark-scrollbar::-webkit-scrollbar-thumb{background:#ffffff26}.dark-scrollbar::-webkit-scrollbar-thumb:hover{background:#ffffff40}@keyframes pulse-dot{0%,to{opacity:1;transform:scale(1)}50%{opacity:.5;transform:scale(1.5)}}.pulse-dot{animation:1.5s ease-in-out infinite pulse-dot}@keyframes fadeIn{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}.fade-in{animation:.2s ease-out fadeIn}@keyframes slideInRight{0%{opacity:0;transform:translate(16px)}to{opacity:1;transform:translate(0)}}.slide-in-right{animation:.25s ease-out slideInRight}@keyframes slideInLeft{0%{opacity:0;transform:translate(-16px)}to{opacity:1;transform:translate(0)}}.slide-in-left{animation:.25s ease-out slideInLeft}@keyframes spin{to{transform:rotate(360deg)}}.spin{transform-origin:50%;animation:1s linear infinite spin}.hover-lift{transition:transform .15s,box-shadow .15s}.hover-lift:hover{transform:translateY(-1px);box-shadow:0 4px 12px #00000014}.bubble-guest{background:var(--bubble-guest-bg);border:1px solid var(--bubble-guest-border);border-radius:0 16px 16px;position:relative}.bubble-ai{background:var(--bubble-ai-bg);border:1px solid var(--bubble-ai-border);border-radius:0 16px 16px;position:relative}.bubble-staff{background:var(--bubble-staff-bg);color:var(--bubble-staff-text);border-radius:16px 0 16px 16px;position:relative}.nav-item{color:var(--muted);cursor:pointer;border-radius:8px;align-items:center;gap:12px;padding:10px 16px;font-size:14px;font-weight:500;text-decoration:none;transition:all .15s;display:flex}.nav-item:hover{background:var(--sidebar-hover);color:var(--foreground)}.nav-item.active{background:var(--sidebar-active);color:var(--foreground)}.conv-item{cursor:pointer;border-bottom:1px solid var(--card-border);gap:12px;padding:14px 16px;transition:background .1s;display:flex}.conv-item:hover{background:#ffffff05}.conv-item.selected{border-left:3px solid var(--sidebar-active);background:#ffffff0d}.conv-item.escalated{border-left:3px solid var(--status-escalated)}.status-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px}.chat-input{resize:none;border:1px solid var(--card-border);background:var(--background);width:100%;min-height:44px;max-height:120px;color:var(--foreground);border-radius:12px;outline:none;padding:10px 14px;font-family:inherit;font-size:14px;transition:border-color .15s,box-shadow .15s}.chat-input:focus{border-color:var(--sidebar-active);box-shadow:0 0 0 3px #1f413980}.timeline-line{background:var(--card-border);width:2px;position:absolute;top:0;bottom:0;left:15px}.timeline-dot{border:3px solid var(--card-bg);z-index:1;border-radius:50%;width:16px;height:16px;position:absolute;left:8px}.timeline-dot.past{background:var(--muted)}.timeline-dot.current{background:var(--sidebar-active);box-shadow:0 0 0 4px #1f41394d}.timeline-dot.future{background:var(--card-bg);border:3px dashed var(--muted)}.slide-over-backdrop{z-index:40;background:#00000080;animation:.2s ease-out fadeIn;position:fixed;inset:0}.slide-over-panel{background:var(--card-bg);z-index:50;width:420px;max-width:90vw;animation:.25s ease-out slideInRight;position:fixed;top:0;bottom:0;right:0;overflow-y:auto;box-shadow:-4px 0 24px #0000004d}.badge{letter-spacing:.025em;text-transform:uppercase;border-radius:999px;align-items:center;gap:4px;padding:2px 8px;font-size:11px;font-weight:600;line-height:1.4;display:inline-flex}.data-table{border-collapse:collapse;width:100%;font-size:14px}.data-table th{text-align:left;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);border-bottom:1px solid var(--card-border);background:var(--card-bg);padding:12px 16px;font-size:12px;font-weight:600}.data-table td{border-bottom:1px solid var(--card-border);padding:12px 16px}.data-table tr:hover td{background:#ffffff05}.data-table tr{cursor:pointer;transition:background .1s}.btn{cursor:pointer;border:none;border-radius:8px;outline:none;justify-content:center;align-items:center;gap:6px;padding:8px 16px;font-family:inherit;font-size:13px;font-weight:600;transition:all .15s;display:inline-flex}.btn-primary{background:var(--btn-primary,#1f4139);color:#fff;border:1px solid #ffffff1a}.btn-primary:hover{background:#234e46}.btn-danger{background:var(--status-escalated-bg);color:var(--status-escalated)}.btn-danger:hover{background:#ef444433}.btn-ghost{color:var(--muted);background:0 0}.btn-ghost:hover{color:var(--foreground);background:#ffffff0d}.btn-outline{border:1px solid var(--card-border);color:var(--foreground);background:0 0}.btn-outline:hover{background:#ffffff0d}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-ordinal{syntax:"*";inherits:false}@property --tw-slashed-zero{syntax:"*";inherits:false}@property --tw-numeric-figure{syntax:"*";inherits:false}@property --tw-numeric-spacing{syntax:"*";inherits:false}@property --tw-numeric-fraction{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}